FAQ

HOW LONG DO CUSTOM ORDERS TAKE?

IT DEPENDS ON THE QUANTITY AND THE PRODUCT BUT NORMALLY ABOUT 2-3 WEEKS PLUS 2-3 DAYS FOR SHIPPING 

HOW MUCH DO CUSTOMS COST?

THIS IS A LOADED QUESTION, IT DEPENDS ON THE LOGO, DESIGN, PRODUCTS AND AREA WHERE IT IS BEING SHIPPED. FOR AN EXACT QUOTE PLEASE SEND YOUR LOGO AND WHAT PRODUCTS YOU WANT CUSTOMIZED TO  JAKE@BOROBLASTER.COM 

HOW DO YOU SHIP YOUR ORDERS?

WE PREFER PRIORITY OR FIRST CLASS USPS. WE WILL USE THE CHEAPEST/FASTEST OPTION. TRACKING IS EMAILED TO YOU ONCE THE LABEL IS CREATED. ORDERS SHIP FROM LOS ANGELES IN A DISCREET BOX WITH A MIX OF BIODEGRABLE AND RECYCLED PACKING MATERIALS 

HOW CAN I PAY FOR MY CUSTOM ORDER?

YOU CAN ORDER ONLINE, PAY BY PAYPAL, VENMO, CASHAPP, ZELLE OR IF YOURE LOCAL TO ORANGE COUNTY, CA WE CAN ACCEPT CASH. 

NO CHECKS. ACH DIRECT DEPOSIT AVALIABLE FOR CLIENTS SPENDING OVER $20K/MO 

CAN YOU DO RUSH ORDERS?

NO. WE CANNOT RUSH OUR PROCESS. 

WHAT IS SANDCARVING?

SANDCARVING IS UTILIZING COMPRESSED AIR TO BLAST AIR AND MEDIA THROUGH A NOZZLE TO ENGRAVE THE GLASS. STENCILS ARE MADE TO CREATE THE DESIGN IN THE GLASS. THE STENCILS WE USE CAN BE A MIX OF VINYL OR PHOTORESIST TECHNOLOGIES

IS IT DIFFERENT FROM LASER ENGRAVING?

SANDCARVING IS VERY DEEP COMPARED TO LASER ENGRAVING. SANDCARVING HAS LESS LIMITATIONS. A LASER CAN ONLY ENGRAVE ON CERTAIN SHAPESS, SANDCARVING CAN ENGRAVE ON ALMOST ANY SHAPE.

ARE YOU HIRING?

NOT REALLY. HOWEVER WE ARE INTERESTED IN WORKING WITH ARTISTS, DESIGNERS AND OTHER BRANDING/PRINT SHOPS. 

ARTISTS/DESIGNERS PLEASE EMAIL YOUR LOGOS/PORTFOLIO.

BRANDING/PRINT SHOPS LETS SET UP A CALL, WE CAN OFFER A WHITE LABEL VERSION OF OUR SERVICES. YOU ADD A NEW PRODUCT LINE WITHOUT ANY OVERHEAD

WILL YOU TEACH ME TO SANDCARVE?

HELL YEAH WE CAN! EMAIL JAKE@BOROBLASTER.COM AND WE CAN SET UP A 1 ON 1 TRAINING TO TEACH YOU EVERYTHING FROM ENGRAVING TO FINDING CUSTOMERS AND GROWING YOUR BUSINESS. WE CAN TEACH VIRTUALLY OR IN PERSON AT OUR FACILITY IN ORANGE COUNTY, CA